Working at Coles Australia
Coles is one of Australia's largest supermarket chains and a popular first employer for teenagers. With over 800 stores nationwide, there's likely a Coles near you looking for team members. This guide covers everything you need to know about getting a job at Coles as a teenager.
Quick Facts
- Minimum age:
- 15 years old
- Average teen pay:
- $13-$18/hr (varies by age)
- How to apply:
- Online at colescareers.com.au
- Common roles:
- Checkout, shelf stacking, online picking
How Old Do You Have to Be to Work at Coles?
Coles generally hires from age 15, which is slightly older than some competitors. This policy applies across most states, though local store managers may have some flexibility depending on state laws and store needs.
Here's how Coles' hiring age compares to state minimum working ages:
| State | Minimum Working Age | Coles Hires From | Permit Required |
|---|---|---|---|
| Victoria | 13 (with permit) | 15 | No (15+) |
| New South Wales | No minimum | 15 | No |
| Queensland | 13 | 15 | No |
| Western Australia | 13 | 15 | No |
| South Australia | No minimum | 15 | No |
| Tasmania | No minimum | 15 | No |
| ACT | No minimum | 15 | No |
| Northern Territory | 15 | 15 | No |
If you're 14 and keen to start working, Coles isn't your best option yet. Consider Woolworths (hires from 14 years 9 months) or fast food chains like McDonald's which hire from 14.
What Jobs Can Teens Do at Coles?
Coles offers several entry-level positions suitable for teenagers. The specific role you get often depends on what the store needs and your availability. Here are the main positions you might be hired for:
Checkout Operator
The classic first job role. You'll scan items, handle cash and card payments, pack bags, and help customers. Coles uses both traditional checkouts and self-serve areas, so you might also assist customers with self-checkout machines. Good for people who are comfortable talking to customers.
Shelf Replenishment
Stocking shelves with products, rotating stock (putting newer items at the back), and keeping aisles tidy. This can be more physical work, involving lifting boxes and spending time on your feet. Some stores do night-fill shifts, but these are usually for older workers.
Online Shopping Picker
With Coles Online growing, many stores need pickers who walk around the store filling customer orders. You'll use a handheld device to find items and pack them for delivery or pickup. A good option if you prefer less direct customer interaction.
Deli, Bakery, and Fresh Produce
Some stores hire teenagers in specialty departments. You might slice meats at the deli, package baked goods, or stock fruit and vegetables. These roles often require food handling training, which Coles will provide.
How Much Does Coles Pay?
Coles pays according to the General Retail Industry Award, which sets minimum pay rates. As a junior (under 21), you'll earn a percentage of the adult rate based on your age. The good news: these rates increase each birthday.
| Age | % of Adult Rate | Approx. Hourly Rate |
|---|---|---|
| 15 years | 40% | $13.05 |
| 16 years | 50% | $16.31 |
| 17 years | 60% | $19.57 |
| 18 years | 70% | $22.83 |
| 19 years | 80% | $26.10 |
| 20 years | 90% | $29.36 |
Rates shown are approximate and based on casual loading. Actual rates may vary. Check your payslip and the Fair Work website for current rates.
Retail workers get penalty rates for working outside regular hours. This means you'll earn more on weekends and significantly more on public holidays. Saturday rates are typically 1.25x, Sunday rates are 1.5x, and public holidays can be 2x or more. Working a few weekend shifts can really boost your pay.
How to Apply for a Job at Coles
Coles uses an online application system. While you can ask in-store if they're hiring, they'll almost always direct you to apply online. Here's the step-by-step process:
- Go to colescareers.com.au - This is Coles' official careers website. Don't use third-party job sites; apply direct.
- Create an account - You'll need an email address. Use a professional-sounding one, not something embarrassing.
- Search for jobs near you - Enter your suburb or postcode. Filter by "Team Member" or "Customer Service Team Member" for entry-level roles.
- Review the job listing - Check the hours and requirements. Make sure you can actually work the shifts they need.
- Complete the application - You'll answer questions about your availability, previous experience (it's okay to have none), and why you want to work at Coles.
- Upload your resume - Even a basic resume helps. Include your contact details, education, and any relevant skills. Check out our resume guide if you need help.
- Submit and wait - You'll get a confirmation email. If they're interested, they'll contact you for an interview, usually within 1-2 weeks.
Pro tip: Apply to multiple Coles stores in your area. Each store hires independently, so applying to 3-4 nearby stores increases your chances.
Interview Tips for Coles
If your application is successful, you'll be invited for an interview. Coles interviews are usually relaxed and straightforward, especially for first-time workers. Here's how to prepare:
What to Wear
Smart casual is fine. Clean jeans or pants, a neat shirt or blouse, and closed-toe shoes. You don't need a suit. The goal is to look like someone who takes the opportunity seriously.
Common Interview Questions
- "Tell me about yourself" - Keep it brief. School, interests, why you want to work.
- "Why do you want to work at Coles?" - Be honest. It's okay to say you want to earn money and gain experience. Mention that it's convenient or that you shop there.
- "What would you do if a customer was upset?" - Stay calm, listen to them, try to help, and get a supervisor if needed.
- "What's your availability?" - Be clear about when you can work. More availability usually means more shifts.
- "Do you have any questions for us?" - Ask something like "What's the training like?" or "How many hours do most team members work?"
After the Interview
You'll usually hear back within a week. If you haven't heard anything after two weeks, it's okay to call the store and politely ask about your application status. If you don't get this job, don't give up. Keep applying elsewhere.
Getting Started Checklist
Ready to apply for a job at Coles? Here's what you need to do:
- 1.Check your age - You need to be 15 to work at Coles. If you're not quite there yet, bookmark this page and come back.
- 2.Apply for your TFN - You'll need a Tax File Number before you start work. Apply now so it arrives in time.
- 3.Create your resume - Keep it simple. One page is plenty for a first job.
- 4.Set up a bank account - You'll need this to receive your pay. Most banks offer fee-free accounts for under 18s.
- 5.Figure out your availability - Think about what hours you can work around school and other commitments.
- 6.Apply online - Go to colescareers.com.au and submit your application to stores near you.
- 7.Apply to other places too - Don't put all your eggs in one basket. Apply to Woolworths, McDonald's, and other employers at the same time.
Frequently Asked Questions
Coles generally hires from age 15. This is slightly older than some competitors like Woolworths, which hires from 14 years 9 months. The exact minimum age can vary slightly by store and state, so it's worth checking with your local Coles.
Generally no. Coles typically requires employees to be at least 15 years old. If you're 14 and looking for work, you might want to consider other employers like Woolworths, McDonald's, or KFC who hire from 14.
Coles pays junior rates based on your age under the General Retail Industry Award. At 15, you'll earn around $13.05 per hour on weekdays. This increases each year until you reach the adult rate at 21. Weekend and public holiday shifts pay more.
Apply online at colescareers.com.au. Create an account, search for jobs near you (filter by 'Team Member' or 'Customer Service'), and submit your application. You'll need to upload a resume and answer some questions about your availability.
Coles is flexible with student schedules. Most teen workers get after-school shifts (4pm-9pm on weekdays) and weekend shifts. During school holidays, you can often pick up more hours. Let them know your availability when you apply.
No prior experience is required. Coles provides full training for all new team members. They're looking for reliability, good communication skills, and a willingness to learn. Your first job is exactly what they expect for teenage applicants.
Last updated: December 2025. Information sourced from Pay rates are approximate and based on the General Retail Industry Award. Actual rates may vary. Check Fair Work Australia for current minimum wage information and Coles Careers for the latest job opportunities.. Actual rates may vary. Check with your local store for current openings and exact pay rates.