Working at IGA Australia
IGA (Independent Grocers of Australia) is a network of over 1,400 independently-owned supermarkets across Australia. Because each store is locally owned and operated, IGA stores often have a more personal, community feel compared to the big chains. This can be great for teenagers looking for their first job, as local owners are often more willing to give young people a chance and provide hands-on training.
Quick Facts
- Minimum age:
- 14-15 years (varies by store)
- Average pay (under 18):
- $13-$18/hour (varies by age)
- How to apply:
- In-store or local store website
- Common teen roles:
- Checkout, shelf stacking, trolley collection, bakery assist
How Old Do You Have to Be to Work at IGA?
Because IGA stores are independently owned franchises, the minimum age to work can vary from store to store. Most IGA stores hire from around 14 years and 9 months old, similar to other supermarkets, but some store owners may prefer to hire from 15 years old. The best way to find out is to ask at your local store.
Here's what you need to know about working at IGA in each state:
| State | Typical IGA Min Age | State Requirements |
|---|---|---|
| Victoria | 14-15 years (varies by store) | Work permit required if under 15 |
| New South Wales | 14-15 years (varies by store) | No permit required |
| Queensland | 14-15 years (varies by store) | No permit required |
| Western Australia | 14-15 years (varies by store) | No permit required (restrictions apply under 15) |
| South Australia | 14-15 years (varies by store) | No permit required |
| Tasmania | 14-15 years (varies by store) | No permit required |
| ACT | 14-15 years (varies by store) | No permit required |
| Northern Territory | 14-15 years (varies by store) | No permit required |
Since each IGA is independently owned, hiring decisions are made locally. This can actually work in your favour - local owners often know families in the community and may be more willing to give teenagers a chance. Don't be afraid to pop in and ask if they're hiring.
What Jobs Can Teens Do at IGA?
IGA stores offer many of the same roles as larger supermarkets, though in a smaller, more community-focused environment. The roles available depend on the size of your local store. Here are the most common positions for teenagers:
Checkout Operator
Working on the registers is a common starting role at IGA. You'll scan items, handle cash and card payments, and chat with customers. IGA stores tend to have more regular customers, so you'll get to know familiar faces. This role helps you develop customer service and communication skills.
Shelf Stacking
This involves unpacking deliveries, stocking shelves, checking use-by dates, and keeping aisles tidy. Depending on the store, you might do this during trading hours or as part of a night-fill team. Smaller IGA stores often have you help across multiple departments rather than specialising in one area.
Trolley Collection
Collecting trolleys from the car park and returning them to the store entrance. Not all IGA stores have this as a dedicated role - in smaller stores, checkout staff often collect trolleys when needed. It's outdoor work that keeps you active.
Bakery or Deli Assistant
Some IGA stores have in-store bakeries or deli sections where you can help with basic food preparation, serving customers, and keeping displays stocked. These roles may have age restrictions depending on the equipment used, so check with your local store.
One advantage of working at a smaller IGA is that you often get experience across multiple areas of the store, rather than being limited to one role. This variety can make shifts more interesting and helps you build a broader skill set.
How Much Does IGA Pay?
IGA stores follow the General Retail Industry Award, which sets minimum pay rates based on your age. Since each store is independently owned, some may pay slightly above the award rates, but most will be at or close to these minimums:
| Age | Weekday Rate (approx) | Weekend Rate (approx) |
|---|---|---|
| Under 16 | $11-$12/hour | $14-$18/hour |
| 16 years | $13-$14/hour | $16-$21/hour |
| 17 years | $15-$16/hour | $19-$24/hour |
| 18 years | $18-$19/hour | $23-$29/hour |
| 19 years | $20-$21/hour | $25-$32/hour |
| 20 years | $22-$23/hour | $28-$35/hour |
Weekend and public holiday penalty rates apply the same as other retail jobs. Saturdays typically pay 125% of the base rate, Sundays pay 150% or more, and public holidays pay even higher. Working weekends is a great way to boost your earnings.
Pay rates are reviewed on 1 July each year. Some IGA owners offer additional perks like staff discounts on groceries, though this varies by store. Ask about any benefits when you're offered a position.
How to Apply for a Job at IGA
Unlike the big supermarket chains, IGA doesn't have a centralised online application system. Instead, you'll need to approach your local store directly. Here's the best way to apply:
- Find your local IGA - Use the IGA store locator to find stores near you. Consider applying to a few different locations to increase your chances.
- Visit the store in person - Go during a quieter time (mid-morning on weekdays is usually good) and ask to speak with the manager about job opportunities. Being polite and presentable makes a good first impression.
- Bring a printed resume - Have a basic resume ready to hand over. Even if they're not hiring right now, they may keep it on file for when a position opens up.
- Be ready to fill out an application form - Some stores have their own application forms for you to complete on the spot. Bring a pen and know your contact details, availability, and any references you can provide.
- Check for online options - Some larger IGA stores have Facebook pages or local websites where they post job openings. It's worth checking these, but visiting in person is usually more effective.
- Follow up politely - If you haven't heard back after a week or two, pop back into the store and ask if they've had a chance to review your application. This shows you're genuinely interested.
The personal approach often works better at IGA than at big chains. Store owners and managers make their own hiring decisions, so making a good impression in person can really help your chances.
Interview Tips for IGA
If the store manager is interested in hiring you, they'll arrange an interview. IGA interviews are usually informal and take place in the store. Here's how to prepare:
What to Wear
Dress neatly and tidily - clean clothes without rips or slogans. You don't need to dress formally, but avoid thongs, ripped jeans, or anything too casual. Think about what you'd wear to school on a special occasion.
Common Interview Questions
IGA interviews often include questions like:
- Why do you want to work at IGA?
- What are your strengths and weaknesses?
- Tell me about a time you helped someone or worked in a team
- How would you handle a customer complaint?
- When are you available to work?
What to Bring
Bring your resume, photo ID, and a pen. If you have any references (like a teacher or family friend who can vouch for your character), bring their contact details.
Having your TFN ready or at least applied for is helpful, as you'll need it when you start work.
IGA interviews are usually relaxed and conversational. The manager wants to know if you're reliable, friendly, and willing to learn. Be yourself, smile, and show enthusiasm for the opportunity.
Getting Started Checklist
Ready to apply for a job at IGA? Make sure you've got everything sorted:
- 1.Check your age - Most IGA stores hire from around 14 years 9 months to 15 years old. Call or visit your local store to confirm their specific requirements.
- 2.Apply for your TFN - Do this before you start looking for work. It takes about a week to arrive and you'll need it when you start any job.
- 3.Get your work permit (VIC only) - If you're under 15 and in Victoria, your parent will need to apply for a Child Employment Permit after you receive a job offer.
- 4.Create a basic resume - Even without work experience, include your school, any volunteer work, hobbies, and your skills. Print a few copies to hand out.
- 5.Work out your availability - Think about when you can work around school and other commitments. IGA stores often need weekend and after-school availability.
- 6.Visit your local IGA - Go in person during a quiet time, ask to speak with the manager, and hand over your resume. First impressions count!
- 7.Set up a bank account - If you don't have one already, open a bank account so you can be paid. Most banks offer free accounts for under-18s.
Frequently Asked Questions
Most IGA stores hire from around 14 years 9 months to 15 years old, but since each store is independently owned, the exact age can vary. The best way to find out is to ask at your local store.
Some IGA stores hire from 14 years 9 months, while others prefer to hire from 15. It depends on the individual store owner. Visit your local IGA and ask about their age requirements.
Teenagers at IGA typically work on checkout, stocking shelves, collecting trolleys, and sometimes assisting in the bakery or deli. Smaller stores often give you experience across multiple areas.
IGA follows the General Retail Industry Award. A 15 year old earns approximately $13-$14 per hour on weekdays, with higher rates on weekends and public holidays.
No, IGA stores commonly hire teenagers with no prior work experience. Local store owners are often happy to train young workers and give them their first opportunity.
Unlike big chains, IGA doesn't have a centralised online application. Visit your local store in person, ask to speak with the manager, and bring a printed resume. This direct approach often works best.
Last updated: December 2025. Information sourced from Information sourced from IGA Australia and the Fair Work Commission.. Pay rates are approximate and subject to annual reviews. Since IGA stores are independently owned, hiring policies and pay rates may vary by location. Check with your local store for specific details.